Terms of service

This website is operated by Poppy Parcel. By visiting our site and/or purchasing from us, you agree to the following terms.

Products

Poppy Parcel offers curated mystery boxes featuring surprise assortments of bag charms, keychains, decorative accessories, and giftable accents. Product photos may show examples of the style, variety, and types of pieces we curate, but exact colors, styles, and combinations will vary.

No two parcels are ever exactly the same. Each parcel is curated from our current rotating assortment.

Orders

By placing an order, you agree that the product you are purchasing is a curated mystery box. All orders are subject to availability. We reserve the right to refuse or cancel an order if necessary, including but not limited to suspected fraud, incorrect pricing, inventory issues, or shipping limitations.

Once an order has been placed, it cannot be canceled, returned, or exchanged due to the mystery-box nature of the product.

Pricing and Payment

Prices are listed in U.S. dollars. Payment is due at checkout. We may update prices, product availability, or product descriptions at any time without notice.

Shipping

Orders are processed within 1–3 business days unless otherwise stated. Shipping timelines are estimates and are not guaranteed. Poppy Parcel is not responsible for carrier delays or incorrect shipping addresses entered at checkout.

Final Sale

All Poppy Parcel mystery boxes are final sale. Please review the product description and policies before purchasing.

Intellectual Property

All website content, branding, product descriptions, images, graphics, and designs are the property of Poppy Parcel unless otherwise stated. They may not be copied, reproduced, or used without permission.

Limitation of Liability

Poppy Parcel is not liable for indirect, incidental, or consequential damages related to the use of our website, products, or services.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page.